Game offer
The The game selection at BitStarz Casino is impressive . Here you will find, among other things, a very large selection of slots from various developers. The online casino also offers you a range of table games and an extensive live casino area. Sports betting is not offered, but even without this additional offer, BitStarz offers an appealing selection for every type of player.
Slots
The range of slots at BitStarz Casino is very extensive, you can find them here well over 2,000 different games available from dozens of developers. These include games from well-known and popular providers such as Microgaming, NetEnt or Play'n GO. But slots from less popular providers, such as iSoftBet or Nolimit City, can also be found here. The most popular games at BitStarz Casino include the following:
The BitStarz Casino bonus has certain conditions that you must meet so that the bonus credit can be converted into real money and you can withdraw it. Accordingly, you have to wager the bonus credit you receive on the slots at least 40 times for it to be converted. The same conditions also apply to winnings from the free spins. You have seven days to fulfill the wagering requirements, but for the free spins it is only One day. When playing with a bonus, the maximum permitted bet of NZ$5 per spin also applies.
| Bonus | Free Spins | |
|---|---|---|
| Offer | 100% up to NZ$100 | 180 |
| Sales volume | 40x bonus amount | Wager 40x |
| Time limit | 7 days until expiry | 1 day to play for free |
| Max profit | - | - |
| Minimum deposit | NZ$30 | NZ$30 |
| Game type turnover | Slots 100%, table games and live casino 5%, rest 0% | Slots 100%, table games and live casino 5%, rest 0% |
| Max. Use | NZ$5 | NZ$5 |
Seriousness & security
BitStarz Casino only has One Gambling license from Curaçao , but can still be described as serious without a doubt . On the One hand, it has been on the market for several years and has developed a good reputation over this time. On the other hand, it is operated by an experienced and reputable company. There are only very few complaints from players and over the years BitStarz Casino has managed to several awards to obtain.
My BitStarz Casino experiences are also when it comes to security clearly positive. The online casino site has a valid security certificate and operates with modern encryption methods. This means that the online casino possible is able to guarantee 100% security of players’ data and transactions.
Player protection is also taken seriously at BitStarz Casino. You can set different limits in your account area regarding deposits, losses, session duration and stakes. You also have the option to exclude yourself from playing at BitStarz Casino for a certain period of time or permanently.
Service & Support
- No phone hotline
- Telephone support is not offered
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At BitStarz Casino you have various options for contacting support . The easiest way to contact support is via live chat, which is available 24/7. The support is not offered in German, but the employees are very friendly and helpful and you will always receive a quick response.
You can also use email support for more complicated issues. You will only receive an answer within a few hours, but it will be more detailed. BitStarz Casino also offers an extensive FAQ, which is only available on EnGLIsch. You can also receive support via a number of social media channels. However, telephone support is not offered.
| Contact details | Response time | Available | Quality | |
|---|---|---|---|---|
| Live Chat | Button at the bottom right | 30 seconds | 24/7 | 4/5 |
| support@BitStarz.com | 2 hours | 24/7 | 3/5 | |
| Sonstige/strong> | FAQ | Immediately | 24/7 | 4/5 |
Deposits and withdrawals
The BitStarz Casino offers you a range Online casino payment methods through which you can deposit money into your player account. You have the choice between credit card, rapid transfer, Webmoney , Qiwi, Yandex Money, Alfaclick, Payz, Neosurf, MuchBetter, MiFinity, ecoVoucher and the cryptocurrencies Bitcoin, Bitcoin Cash, Litecoin and ethereum.
The fact that BitStarz Casino is not explicitly aimed at players from New Zealand becomes clear not only in the language options, but also in the payment methods. Methods popular with players from New Zealand such as SOFORT, Trustly , Giropay, Paysafecard or the e-wallets Skrill and Neteller are not offered. This means that the selection of payment options is not satisfactory, although various options are offered. All deposit methods require a minimum deposit of NZ$20.
Withdrawals are processed at BitStarz Casino via the same payment method that was previously used for the deposit. Almost all payment methods, apart from MiFinity (NZ$ 20), require a minimum withdrawal amount of NZ$ 50. Although you cannot withdraw more than 4,000 euros per transaction using many of the methods, you do have the opportunity to initiate as many withdrawals in a row as you want. There is no monthly withdrawal limit in this online casino.
With it Online casino payouts In order for this to go smoothly, you may need to verify your account. To do this, send BitStarz Casino a photo of the front and back of your ID as well as proof of address, usually in the form of a utility bill. If you wish, the casino can request additional documents from you, but the ones mentioned are usually sufficient for complete verification.
My experiences with the first deposit and withdrawal
In order to be able to take a closer look at BitStarz Casino, the real money test was of course also a must. The first step, the Deposit was very easy and quick via Payz. NZ$30 immediately found its way into my player account.
If I had been interested in the bonus, I could have activated it when making the deposit. This is definitely customer-friendly. The upload of the KYC files was just as customer-friendly. Within a few hours my data was verified.
I was then able to place my deposit at the Bonanza slot. After 50 spins with a 20 cent stake, I made a small profit of NZ$2.80. So the cost was NZ$32.80.
The withdrawal attempt was stopped because, firstly, I would have to withdraw at least NZ$ 50 and also have to wager the deposit once. The One-time implementation is to be seen as positive, as it ensures compliance with anti-money laundering laws. The minimum payout of NZ$50 is rather annoying because it is unusually high. In addition, I was initially only shown NZ$20IGT and then later increased it to NZ$50.
After all, I was Lucky and by converting it once I was able to turn the previous NZ$30 into a whole NZ$165.80. This sum then took One day via Payz.
Overall, the payment methods themselves are quick and reliable. The only downside is the fairly high minimum payout.
VIP & loyalty program
A conventional One VIP program with levels and advancement rewards or the like is not offered to you at BitStarz Casino . Loyalty points cannot be collected and cashback is also not offered. However, existing customers can always benefit from bonus offers and promotions. There are also ongoing tournaments at BitStarz Casino where cash prizes and free spins can be won. So you won't be rewarded directly for playing, but as an existing customer you can still benefit from various promotions.
Minimum bet & limits
- Transaction limit of NZ$6000 for most methods
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With the large number of games available at BitStarz Casino, you have a variety of betting options available to you. A large part of the existing slots can from just One cent bet per winning line are played and it is not uncommon for high rollers possible, up to NZ$100 or more per spin to set. The possible bets in the live casino area are similarly diverse. Beginners can play at many tables with stakes of less than One euro, while high rollers can place bets of up to 10,000 euros per game.
There are hardly any limits at BitStarz Casino. When making a deposit, you cannot book more than 4,000 euros per transaction into your player account, but you can make several deposits in a row.
The same applies to payouts. Here, too, you cannot withdraw more than 4,000 euros from your account at once with most payment methods. However, BitStarz Casino does not limit you either in the number of payouts available or in the form of a monthly payout limit. If you decide to pay out to your bank account, you can also withdraw up to 50,000 euros per transaction. You can save your winnings in this casino Pay out at any time without restrictions let.
Optics & Design
The presentation of the BitStarz Casino is Clear, intuitive to understand and easy to use . Even beginners can cope with the various areas without any problems. The games can be sorted by provider and are divided into different categories, which makes the search much easier given the large number of slots. However, it is not possible to filter again for providers within the various categories.
The account area, like the rest of the casino, is very clearly structured and intuitive to use. There should be no questions here. The solid performance of the site is also positive. There are neither long loading times nor display errors or other problems when using it.
However, my BitStarz Casino experiences in this area are not flawlessly good. This is mainly because the page cannot be displayed in German.IGT. It is only available in EnGLIsch, Russian, Chinese and Japanese.
Mobile app
- No native apps for iOS & Android
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If you are looking for a BitStarz Casino app, you won't find it. The online casino does not offer a download app for iOS or Android. But you can use BitStarz Casino Visit at any time via the browser of your smartphone or tablet . The mobile version of the online casino differs only slightly from the desktop version.
On the One hand, the BitStarz mobile casino site also has a valid security certificate. On the other hand, a large number of the games are available to you on the go; you can also check your account area, contact support and make deposits and withdrawals on your mobile phone.
The mobile version of BitStarz Casino works perfectly and is just as easy to use as the desktop version. The online casino has been well optimized for smartphones, so you can play with this provider on the go without any problems.