Game offer
Sunpura basically offers you the opportunity to enjoy slots, table games and live games. Everything is also accessible from New Zealand - included Jackpots and Buy-a-Bonus machines .
Slots
As is the case with almost all online casinos, the slot offering takes up the largest part of the Sunpura games portfolio. You can choose from more than 1,000 machines from over 50 providers. Among the latter are many big names, such as NetEnt , Microgaming or Play'n GO .
There is a very good mix of classics, such as Book of Dead from Play’n GO (max. RTP: 96.21 percent) or Aloha! Cluster Pays from NetEnt (RTP: 96.42 percent), and new titles. The latter include Clover the Rainbow by Microgaming (RTP: 95 percent), Queen of Ice by Spinomenal (RTP: 95.8 percent) and Book of Fallen by Pragmatic Play (RTP: 95.5 percent).
In addition to slots, Sunpura offers Scratch cards, bingo machines, video poker and all sorts of other computer-based table games . This is where the really big catch is made.
Both Jackpots The popular millionaire makers Mega Moolah and Mega Fortune are not represented, but there is still a wide and high-quality selection.
Live casino
Sunpura's live casino is primarily powered by Evolution. But there are also tables from Pragmatic Play and also theirs Game shows Mega Wheel, Sweet Bonanza Candy Land and others. Evolution is also there with its most popular shows, such as Dream Catcher or Deal or No Deal.
Otherwise, the entire spectrum of common tables that the live market offers is available - from roulette and Blackjack above Baccarat to dice and fan tan.
The limits start at small double-digit cent amounts and range up to 20,000 euros in Blackjack by Pragmatic Play.
Bonus
- Short turnover time
- Only for slots and there also various restrictions
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If you're new to SunpuraIGT, you can hope for up to NZ$1,362.50 in bonus money. Here the first three deposits are rewarded with corresponding percentage surcharges. There are also 10 free spins for registering.
You unlock the first deal with your first deposit if it is at least NZ$20 and you select the relevant bonus button in the cashier area. There are also free spins on top. The free spins are issued with the bonus credit in a complete package. They apply to the Kraken slot from Pragmatic Play.
The deposits are staggered as follows:
- 100% up to NZ$1000 and 50 free spins
- 200% up to NZ$80
- 74% up to NZ$500 and 25 free spins
What's confusing is that you only get 75 free spins and not 200 as promised in the banner.
Before winnings from the deal can be paid out, you must do so Wager the additional credit received 40 times – not the deposit . The free spins winnings must also be played 40 times. Unfortunately you only have 5 days to do this, which is manageable but difficult.
The bonus money can only be released in slots. Some titles do not contribute to meeting the wagering requirements. You can find these listed in the Sunpura bonus rules.
Furthermore, you are not allowed to bet more than NZ$5 when playing with bonus money.
This isn't perfect, but it's certainly acceptable.
| Bonus | Free Spins | |
|---|---|---|
| Offer | 3 bonuses up to NZ$1 | 200 |
| Sales volume | 40x bonus | Wager 40x |
| Time limit | 5 days until expiry | 3 days to play free |
| Max profit | - | - |
| Minimum deposit | NZ$30 | NZ$30 |
| Game type turnover | Slots 100%, rest 0% | Slots 100%, rest 0% |
| Max. Use | NZ$5 | - |
Seriousness & security
Like all major N1 casinos, Sunpura is also from the Malta Gaming Authority (MGA) has been licensed. This means that you have very good security conditions. With this approval you can really rely on the fact that everything is going well and that you are not being ripped off.
And player protection is also well taken care of. The MGA requires differentiated limit settings. You can find this in your account under “Responsible Gaming” along with lots of information on the topic.
We also work with recognized external watchdogs such as GamCare and Gambling Therapy.
Technically, Sunpura is primarily protected by HTTPS encryption with a certificate from Cloudflare. So everything is fine here too.
Last but not least, show numerous awards in the footer that you get really good playing conditions.
This is also confirmed by research on the Internet. There are hardly any comprehensible negative Sunpura experiences in relevant forums or rating portals. Here Sunpura makes it its sister brands, which include, among others Slot Wolf or of course that N1 Casino belong, same.
Service & Support
- No hotline, no social media, blog, etc.
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Sunpura's customer service is available around the clock via chat - and also in German. However, it can happen at peak times of the day that no phone hotline or FAQ section employee is available. If you can't speak English, you'll have to wait, otherwise the English-speaking employees will help you just like their German colleagues fast (on average within 30 seconds), uncomplicated and competent further.
As an alternative to chat, you can write an email. There is no hotline. You can get quick answers to standard questions in an FAQ list. But this is rather small. Others can do that better.
| Contact details | Response time | Availability | Quality | |
|---|---|---|---|---|
| Live Chat | Button at the bottom right | 30 seconds | 24/7 | 5/5 |
| support@sunpura.com | 2 hours | 24/7 | 3/5 | |
| Other | FAQ | - | - | 2/5 |
Deposits and withdrawals
We stood for the first deposit at Sunpura Neteller , Skrill , Paysafecard, Instant transfer , Neosurf , online banking and rapid transfer to choose from. But the casino also works with you Trustly , MasterCard, Visa and Payz together. According to support, these should be activated later. With a Canadian account you can even use Interac. This option only exists on very few gaming platforms in this country.
The minimum deposit is NZ$20, and you can transfer a maximum of 4,000 euros to your casino account at once.
The limits for withdrawals are identical. What made us very happy: Winnings are paid out using almost any method . Only for bank transfers are there waiting times between five and seven days. There are no fees.
Before you can make a withdrawal, you must go through the KYC procedure and confirm your identity here. The main thing is to upload a copy of your ID card. Details about the procedure and the documents required can be found in your account under “Profile” and then “Verification”. This is where you upload everything.
The experiences with the first deposit and the withdrawal
By using the deposit service Skrill, the deposit could be made quickly and very easily. The NZ$30 was immediately found in the player account.
The bonus could have been selected during the deposit.
The verification of our data was then initiated. This was also easy by uploading in One menu item. The account was verified within hours.
In the meantime the slots were tested. When we asked customer service, we were told that the deposit would have to be implemented three times in total. That's far too often for a normal deposit. The anti-money laundering regulations require a maximum of One-off transactions.
This is at least customer-unfriendly and in our case unfortunately meant that we wasted the entire credit. This leaves a somewhat bland aftertaste.
VIP & loyalty program
- Pretty simple VIP program
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Sunpura offers a five-level VIP program. You reach first place with 500 points. These in turn will be credited to you for your activity in the casino. You can expect special bonuses and up to 15 percent weekly cashback for each level.
In addition to the VIP system, Sunpura always has tournaments with really high prizes. Our Sunpura experiences were Wins of up to 50,000 euros possible.
If that's not enough for you, you can take advantage of several regular standard deals for existing customers. Here are weekly free spins or Reloads inside.
Minimum bet & limits
You can bet just a few cents in some slots at Sunpura. This is particularly advantageous for beginners. Experienced players have a free choice - from the smallest amounts up to several hundred euros.
In the live casino there is for High Roller even the chance Up to 20,000 euros at once in blackjack to risk. Of course, we didn't make use of this in our Sunpura test.
In general, we think it's very good that this online casino does not take part in the patronizing of bets and deposits that are becoming more and more widespread due to the new regulations in New Zealand.
Deposits are therefore not limited to 1,000 euros. You can Top up 4,000 euros at once and take off. Lies downwards a fair deposit and withdrawal limit of NZ$20 before.
Optics & Design
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There is absolutely nothing wrong with Sunpura when it comes to optics and design. We have One here visually balanced and at the same time perfectly functioning Online casino. There are good loading times, practical game filters and generally an interface that everyone should quickly find their way around. The languages offered are German, EnGLIsch and Finnish.
Mobile app
When implementing the app, Sunpura exclusively uses a modern web app. Good thing, in our opinion: A web app has the clear advantages over a native application that it is easy to access, requires no memory and requires no updates .
To start the app, all you have to do is navigate to our Sunpura experiences here via your mobile browser and tap One of our links to the casino. Now you can get started!
There are no restrictions compared to the desktop version. The app is also just as functional.