Game offer
The High 5 Casino portfolio includes around 300 games. This means that the provider ends up in the middle field at best compared to the competition. Other online casinos usually provide you with far more games.
This judgment is confirmed when you look at the providers. It is very commendable that numerous in-house productions (High 5 Games) are offered. Apart from that, the casino only offers games from NetEnt and IGT ready.
Some competitors, on the other hand, cooperate with more than 50 game companies. But at least the standards – slot machines, jackpot slots, table games and a live casino – are there.
Slots
The online casino clearly focuses on slots. You can get your happiness from something more than 250 different slot machines put to the test.
Of course, the casino offering also includes some classics, for example:
D i The minimum deposit amount is always NZ$10. Deposited credit lands directly on your player account so that you can start playing straight away. The High 5 Casino has waived fees, which also applies to payouts.
Payouts at High 5 Casino
Withdrawals can be made via credit card, MuchBetter, Skrill and Neteller. If you have deposited using a transaction method that you cannot use to withdraw your winnings, the online casino will transfer the corresponding amount to your bank account.
The minimum withdrawal amount is NZ$20 regardless of the method used. Since there are no limits specified anywhere on the website, I contacted support and asked. However, this only referred to the terms and conditions, which show that you can withdraw a maximum of 10,000 euros per day.
I also couldn't find much information about the processing times for withdrawal requests. However, the FAQ section mentions that the online casino takes up to five business daysIGT to process withdrawals. If you use an e-wallet, your winnings should usually be in your account no later than One day after the payment instruction .
Before the first payout, the so-called KYC process takes place, which online casinos are legally obliged to do. As part of this identity check, you must provide the virtual arcade with various documents, which you can upload directly via your profile. The High 5 Casino requiresIGT from you a copy of a valid identification document and also proof of address, i.e. A copy of a utility bill or a bank statement. If you paid with a credit card, you must also take a photo of the front of the payment card. However, you can cover important details.
According to my High 5 Casino experiences, it usually takes One to two hours until your account is verified.
My experiences with the first deposit and withdrawal
To make the High 5 Casino a real One Online casino test As usual for the online casinos test, I also deposited money here.
At first I wanted to use my Visa credit card, but I only received an error message so I had to choose another payment method. With Skrill I was able to deposit NZ$20 without any problem.
Since it is at the High 5 Casino no classic deposit bonus I didn't have to worry about anything here, and the money was in my game account quite quickly and, above all, free of charge.
With my deposited money I then left the reels on Starburst rotate: 50 spins of 20 cents ended with a loss of NZ$2.20, so I only had NZ$25.70 left in my account.
In order to test the payout, I uploaded my documents directly. There was a direct reference to the tool in the account menu, so I could initiate this process proactively. The Upload tool was easy and convenient and there was actually nothing wrong with the KYC procedure.
I was then able to initiate my withdrawal of NZ$25 (minimum withdrawal is NZ$20). However, it was rejected in the first step, as I found out shortly afterwards from customer service. The reason: me have to wager the entire deposit once to get them paid out again.
This advice is okay because this is the legal regulation. That's why I wasn't surprised and tried my luck again with Starburst. This time things went better and I turned my NZ$25 into NZ$30 and had now converted my entire deposit once.
But again my withdrawal was rejected. The reason this time: Something wasn't right with my documents. So I uploaded the documents again and requested the payout again.
A day later the money was back on my Skrill account. Actually, everything went quite well, even if I would have liked to have been informed earlier about the One-off implementation. Then I could have saved myself the first withdrawal request. And I can't answer what exactly the problem was with my documents. This extra loop was a bit unnecessary and took time - but that can happen.
VIP & loyalty program
Almost every renowned online casino now has a VIP program that rewards active players. The High 5 Casino does not currently have a VIP club. The gaming provider also does not have a loyalty points program.
However, the support emphasized in the conversation that the website is still relatively new and should be continuously improved. There is therefore a realistic chance that the virtual arcade will set up a VIP club in the foreseeable future.
The so-called should not go unmentioned at this point Power Bet Feature . You can use the option on five different slots to increase your winnings for 30 rounds - for example through higher multipliers or a larger number of wild symbols. Logically, the online casino doesn’t offer you the feature for free. I find it questionable whether this can really increase profits in the long term. However, power bets undoubtedly increase the excitement.
Minimum bet & limits
- Daily withdrawal limit of NZ$16000
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Whether you're a hobby player or a high roller, the stakes you can gamble with are of interest to every user. However, the minimum stakes and limits differ from game to game. To the Slot machines you can become active with just 10 to 50 cents. Depending on the slot, the maximum amounts are around NZ$200.
However, if you decide to play a classic casino game, you usually have to bet at least One euro. However, three-digit and sometimes even four-digit sums are now possible. The most versatile setting options are in the live casino from where you Bet amounts from 25 cents to 100,000 euros can.
At this point we would also like to point out the daily payout limit of 10,000 euros. Since the gambling operator does not specify a weekly or monthly limit in its terms and conditions, this restriction is only likely to be a problem in a few cases.
Optics & Design
As far as the casino website is concerned, the provider has done a good job. While High 5 Casino uses a shade of blue for the top and bottom menu bars, the background of the main window remains white. This seems to make sense to me, as the platform does not appear overloaded, even in combination with the numerous icons of the games. It is also positive to note that the. Website available in German as well as EnGLIsch, New Zealand, Finnish and Portuguese is.
Since the The page is relatively clear Intuitive navigation should also be easy for users without previous casino experience.
The only point of criticism is that. Missing filter options You can search for games. However, it is not possible to only display games from a certain provider or to use other options to find the right game.
Mobile app
- No additional native app
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The High 5 Casino has not yet released a native app. Instead, you access the mobile offer via the browser on your smartphone or tablet. This solution has several advantages. On the One hand, you don't have to download an application and on the other hand, it doesn't matter which operating system your mobile device uses.
As befits a modern online casino, there is No restrictions for mobile users in terms of functionality . You can also use smartphones and tablets to create an account, make deposits and withdrawals, take advantage of bonus promotions and write to support.
Like the desktop site, it also scores points Web app with high usability . In fact, I think the mobile platform is even more user-friendly than the regular website.